Fidelio Front Office PMS Setup Requirements
Your front desk often makes the difference between ‘never agains’ and ‘long-term relationships.’ At the core of the OPERA Enterprise Solution is our premier property management software, the OPERA Property Management System (PMS). Designed to meet the varied requirements of any size hotel or hotel chain, OPERA PMS provides all the tools a hotel staff needs for doing their day-to-day.
Additional Setup to Fidelio V6.20 (x) at the Property Level
- In addition to the standard front office databases the following databases required by the V3.x Interface. For the structure of these database please refer to the 6.20 Data Dictionary.
- CRS_ACT.DBF
- CRS_INIT.DBF
- CRS_LOOK.DBF
The following fields need to be added to the following Front Office Databases for the V3.x Interface.
- GAESTEST.DBF
- CRSNAME_ID Character 30 0
- ADDTYPE Character 1 0
- BADDTYPE Character 3 0
- BSTRASSE1 Character 30 0
- BSTRASSE2 Character 30 0
- BORT Character 30 0
- BPLZ Character 10 0
- BSTATE Character 3 0
- BLAND Character 3 0
- BTELEPHONE Character 20 0
- PASSPORT Character 20 0
- GRES2.DBF
- CRS_SHID Numeric 8 0
- CS_LEG_NOS Character 12 0
- NOTICE.DBF
- CRS_SENT Logical 1 0
- BLOCK.DBF
- CRS_SRPID Character 10 0
- CRS_ACT.DBF
- MFDELAY Character 20 0
- Ensure that GALLOTT.DBF->RESTYPE is a Numeric field with the width = 1, decimal = 0.
- CIS Integration (ex_cis) must be turned on for Central Profile Lookup to work
- Central Systems Trigger Module (ex_crsexp)
- CRIS Central Systems Interface (crs_cris)
- Under Conditional Trigger Setup the following needs to be inserted into the compare fields:
Note: These triggers are the suggested triggers by Oracle. You may add to the end of these triggers to better suit the needs of your business. The Interface 3.x may not work properly if you change or insert anything prior to the end of these triggers.
All of the categories listed below need to be left blank:
- Rate Season Setup
- Rate Category Setup
- Room Type Setup
- Department Code Setup
- User Defined Pick box Setup
- Market Code Setup
- Source Code Setup
Under the Standard Trigger Setup, make the following adjustments:
- House/Room Type/OOO Status = Y
- Availability = N
- Rate Room Type Availability = Y
- Configuration = N
- Action Traces = Y
Under Parameters all entries need to be set to N.
- This field needs to have a 1 (credit card), 2 (bank), 3 (Debit Card) entry.
- Without the 1, 2, or 3 in that field no or erroneous Credit Card information will be transmitted on reservations.
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